Services

Client / Server Remote Network Management

Our team delivers IT solutions based on your needs. We utilize the latest computer hardware, software and advances in communication and security technologies to deliver increased network productivity and provide an optimal solution. For efficient communication, collaboration, and information dissemination we can provide you with installation and administration services for all network related functions, including:
• DNS, DHCP, WINS, RIS
• Active Directory Configuration

• Terminal Services
• File and Print Services
• Backup and Replication
• Domain Security Configuration
• Server and Workstation Imaging
• Desktop / Laptop PC Support

For network applications we provide installation and administration services for the following products:
• Microsoft Exchange Server
• Microsoft IIS Server
• Microsoft ISA Server

 

Web Development

We offer a wide range of web design concepts so that YOUR web site will exude an aura of professionalism and competitiveness in today’s business arena.
• Domain Name Registration
• Web Hosting
• Web Design and Development
• Web site Marketing
• Business Identity

eNewsletter Service

We offer newsletter production, message testing, list checking, delivery, tracking, and reporting. We will work with you to design a custom newsletter.
• Custom-design of your graphics and colors with your website for a consistent marketing / branding impact
• Intelligent content, copy writing, initial story planning, research, interviewing
• Consistent distribution every month – never miss another deadline again!
• Automated database management
• Replies can be routed directly to your inbox so you don’t miss any opportunities to respond directly to readers’ inquiries


Service Agreements (3-month, 6-month, or 12-month)

- Unlimited telephone and e-mail support during standard business hours: 8-5 PT
- Onsite Desktop / Laptop Support

- Onsite Server / Network Support
- Remote Desktop / Laptop Support

- Remote Server / Network Support
- Onsite Training
- Application Development and Configuration
- Weekend / After Hours / Emergency Support
- Preferred Scheduling / Dedicated Support Specialist
- RCT Guarantee

Hosted Exchange Server Service

Microsoft Exchange Server has traditionally been used by larger business to increase productivity and communications. It is the dominant product in the market of e-mail and collaboration software. Now Rock Computer Technology is able to offer this service starting at $16 per user per month.

•

Work Anytime, Anywhere! Get full access to all of your e-mail folders, contacts, calendars, and files from any Microsoft Outlook or browser, from anywhere, anytime
• Administrative assistants can view, add, change, and delete appointments on other users' calendars and keep your contacts up to date
• Carry your contacts, calendar, notes and task list on the road in your PDA, such as Palm, Handspring, Compaq, Dell, etc
• A licensed copy of Outlook 2003 is included for your computer

Software Engineering

• Rock DocTrac™ - check our website for more details about or proprietary software at www.rockdoctrac.com
• Microsoft Office Development

• Visual Basic Programming
 

Toll Free

888.688.1577

Sales

If you are interested in any of our services or our product Rock DocTrac™, please contact us.

Technical Support

If you have a technical support question, please call us at
1.888.688.1577 or e-mail us or get remote technical support now.



 

RCT At a Glance
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To print: (1.4 MB)

Management Bios
(160kb)

Company Brochure
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To print: (1.4 MB)
 

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